As the iPhone Turns

Thursday September 6, 2007 at 1:37 pm | Filed under Gadgetry, Mac

What drama! Steve Jobs just released an open letter about how he’s received hundreds of emails from sissies who want a refund because they paid for an iPhone in the last 10 weeks. The letter is typical from Jobs. It’s written in words that would come right out of Steve’s mouth, that clearly show his opinion, and gets right to the point about what’s up and how Apple is reacting to these letters. He does a great job of explaining what buying new technology is about:

This is life in the technology lane. If you always wait for the next price cut or to buy the new improved model, you’ll never buy any technology product because there is always something better and less expensive on the horizon. The good news is that if you buy products from companies that support them well, like Apple tries to do, you will receive years of useful and satisfying service from them even as newer models are introduced.

In the end there’s a refund for us poor unfortunates who had no idea what we were getting into when we bought this phone. I mean, obviously we’re entitled to money back, right? Lame.

Don’t get me wrong, I’m gonna take that $100 credit and spend it on more stuff that’s probably overpriced, that’ll teach’em! But come on people, be grown up about this. Apple is trying to take hold of a new market with an amazing device and in order to do that they need to be aggressive.  You were among the first to be able to enjoy it. Go use it to call someone who cares.

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2 Responses to “As the iPhone Turns”

  1. Katy Greco-Ainslie Says:
    September 9th, 2007 at 8:41 pm

    Hey Joe and Monique

    Congratulations, I see you are expecting a wee bundle of joy! How every exciting.

    Hope you are all well!

    Kind regards
    - Katy

  2. Danny Says:
    September 11th, 2007 at 8:36 pm

    I’m with you, Joe. I bought Ericka an iPhone about a month ago (and she loves it…and from the 5 minutes she’s let the thing out of her hands, I do too), and was “sad” when I heard about the price drop, but not once did I think we were “robbed” - that’s simply the price for being on the bleeding edge of tech. I think what SJ is doing is remarkable. No one deserves a refund (save the poor guy who bought one 9/5 at 9am), but we’re getting one anyway. Though it gave a few early adopters a sour taste, it can do nothing be wonders for the future of Apple. We also have great plans for that $100 credit. Thanks Steve!

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